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Free standard shipping on orders over $499
AISU offers flexible shipping options to meet your needs. Depending on your location, we provide standard, express, and freight shipping for bulk orders. Our logistics team ensures your products are packed securely and delivered on time.
Delivery times vary based on your location and the selected shipping method. For standard shipping, orders typically arrive within 5–10 business days. Express shipping ensures faster delivery, while bulk or custom orders may require additional processing time. You will receive a tracking number once your order has been shipped.
 
25 % restocking fee will be charged for unshipped item returns without valid reason within 30 days of the original order being processed.
For quality or other issues, the Buyer can request a refund or reshipment within 7 days after the end customer has received the item. The reshipment fee will be borne by the Seller.
To start a return or exchange, contact our customer service team with your order details and reason for the return. They will guide you through the process and provide a return authorization if your request meets our policy requirements. Shipping costs for returns may apply unless the product was defective or incorrect.
Refunds are processed as soon as the returned item has been inspected and approved. It typically takes 5–7 business days for the refund to appear in your account, depending on your payment method. For questions about the status of your refund, feel free to contact us.
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These Terms & Conditions apply to all customers purchasing products through the AISU website. By accessing or using this website, you agree to abide by the following terms and conditions.
2. Order Confirmation & Payment
When you place an order and complete the payment on the AISU website, your order will be considered confirmed. Accepted Paypal payment methods supported by the website. You agree to provide accurate payment information and ensure sufficient funds are available for the purchase.
3. Product Pricing & Availability
All product prices are listed in USD and may be adjusted at any time based on market conditions. Product availability and stock levels may vary, and AISU reserves the right to adjust prices or cancel orders before shipment.
4. Shipping & Delivery
AISU only supports deliveries within the United States and does not offer international shipping. Orders will be processed as quickly as possible following payment confirmation. Delivery times will vary depending on the destination and the specific product. Any issues that arise during shipping (e.g., delays, damages, etc.) should be reported to the shipping company or AISU customer service promptly.
5. Returns & Refunds
If you receive a product that is defective or does not match your order, you may request a return or exchange within 30 days of receiving the item. All return and exchange requests must be processed through AISU customer service, and the product must be unused and in its original packaging. Refunds for eligible returns will be processed within 14 business days after receiving the returned item. For details, please read Return Policy.
6. Privacy Policy
Your privacy is important to us. We are committed to protecting your personal information and will not share it with third parties, except as necessary for order processing or as required by law. Please refer to our Privacy Policy for more details.
7. Copyright Notice
All content on this website (including text, images, videos, logos, etc.) is the property of AISU and its content providers, protected by copyright law. Unauthorized reproduction, distribution, or commercial use of any content is prohibited.
8. Disclaimer of Liability
AISU is not liable for any direct or indirect losses arising from the use of this website or the purchase of products. The accuracy, completeness, or timeliness of the website content cannot be guaranteed, and AISU assumes no responsibility for any losses caused by inaccurate or outdated information.
9. Governing Law
These Terms & Conditions are governed by the laws of the United States. In the event of any disputes, both parties agree to resolve the issue through amicable negotiations. If negotiations fail, the dispute will be submitted to the court in AISU's jurisdiction.
10. Changes to Terms & Conditions
AISU reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this website and will become effective immediately. It is your responsibility to review the latest Terms & Conditions regularly.